Literally the worst customer Service ever! I have sent over a dozen requests stating I am having issues getting in to view my account, with no response back. They say to wait 24-48 hours. This has been going on for weeks. They had no problem taking my money, though. I recommend using a site that has a responsive customer service department.

The biggest mistake I ever made. They only give you limited access of what you can do to your account THAT YOU PAY FOR. They need to do a better background on these people. They need to have a way for you to unlike someone if you change your mind about them. They also need to give you more time to decide if you like their -website- two days just isn’t enough time. You’re stuck with the payment if you decided that you changed your mind. There’s way too much to for me to say.

Numerous emails daily, same people over and over again. I can understand going out of age range but I am pretty strict about gender. Also got renewed today, a heads-up about that would have been nice since I had intended to end my membership. That’s 120 dollars down the drain.

The worst experience I had. Automatized program for unannounced reason blocks your profile, people you interacted with receive the letter of “investigation”. Nobody helps you restoring your reputation, while the support team sends letters that are signed by Indian comedian… Indecent. Unacceptable.

It’s by far the worst dating site I have ever encountered. I was very unhappy the first time I joined it but decided to give it another go as it still gets stellar reviews online. They ask you lots of questions about your preferences for the potential matches but don’t be fooled. They completely disregard your preferences over and over again.

I really wonder if there are any live bodies behind the portraits posted on this site. Few ever respond, although I’ve gotten a number of the scam emails trying to elicit a private email address and/or phone number. There is simply very little interaction with the “players,” which leads me to believe that members are simply cruising. Try Senior Match instead.

It’s full of scam accounts who’s write to you some naughty stuff than after a little bit of chatting they are try to lure you to a different site and register there so the two of you can continue chatting… And I am pretty sure that is a scam site and will empty your bank account.

Very disappointed with the new this website. There’s just not enough local members, and I live in Sydney city! The website needs a lot of improving as well, I don’t like how members can’t message me unless I come across their profile and read their message. It forces you to waste a lot of time searching, miss opportunities to connect and what bothers me the most is that members who I swipe NO on keep showing up again and again. They should have left this site the way it has always been. Also too many unattractive people on there, real lack of quality. Like other sites they should also allow you to validate your profile so you know which profiles aren’t fake, and being able to write a review on a persons profile would be a big help!

I joined this site and initially had no issues. If you like a girl and they like you it’s a Match and the girl has to make the first move. Sounds sensible! The problem is you run out of people rather quickly so of course you delete your payment details so they won’t renew….. until they renew and take another payment. I’ve repeatedly written to their “customer service” only to be told by an automated message that their bees are very busy and will get back to me. They didn’t get back to me, closed my query and still haven’t replied to the subsequent query. I’m waiting a month now for a reply.

As many others my account has been blocked falsely!! I have NOT violated, threatened or been abusing anyone. I had paid for a weeks premium but they are refusing to refund as I’ve “ broken there t&c’s” which I clearly haven’t! They never listen but send out vague replies missing the point every time. They will not tell you the reason but refer you to terms and conditions which DO NOT say anything about not being refunded. They are liers And running a scam. ABOUD TIKE THE PLAGUE no way to run a dating site based purely on false lies!!!!

Complexity alone is useless and you simply don’t waste your money for nothing.

Customer service is defined by country and Australia is at the bottom end. no refunds. no support. just “no”. the process is ridiculously complicated and completely unrewarding. every chance i get i will warn people away from this platform.

I have to admit, I was only on this dating site for a week, but I guess I got lucky because I meet a special person and I guess it would have never happened if it wasn’t for trying this site.

Please stop sending automated messages that seem like they are from the person you liked.

Do not join its not worth the effort.

Useless, most of the time the app doesn’t work properly. Spend most of the time waiting for the app to work. Would not recommend until they sort it.

You can quickly lose control of your identity on this site. Be very careful!!

The app never works. You pay and as soon as you do, you cant get into the system. False advertising and nothing short of a scam. Save your money. This site is far from legit !!

I was in desperate need of love when it was so hard to find I came on this app and bought a subscription. In 1 month I found someone worth dying for, I have been with her for 6 months and we are happy together.

I have become the biggest fan of this site.

The facial identification meant that I could have faith that I was not communicating with anyone other than the person in the picture. I was disappointed a few times up until recently. I found a decent person recently.

I am so excited first on this website.The women are so pretty,More than that they are not like some good looking women who play hard-to-get.Most of girls on this site are easy going and nice.This really encourage me to chat them up!

I just love this website and I feel safe using it. I strongly recommend this site for all women who are also looking to make their dreams come true.

Easy to use app without alot of extra fees or charges. I found a number of interesting, genuine and friendly people in the this community. I would definitely would recommend giving it a go.

One of the most interesting features of this dating site is that you can put your interests and hobbies. It will be really useful while looking for a perfect match.

You can find here lots of profiles, and they seem to be quite real ones. The platform is wonderful. It provides many different communicative tools and custom services are really friendly. I had some problems and we managed to solve it quickly.

Nice site, nice girls, good job everyone. I’ll recommend to my friends but first want to be sure it’s not a scam. I registered yesterday so didn’t chat with girls yet but for now looks ok. I’m waiting for emails.

This entire website is easy to use and navigate through without any complication whatsoever. The mobile app that this site offers allows you to find matches for hookups on the go.

Keep looking it may take a little while but it is worth it in the end! I was skeptical at first but I continued looking online and met someone in my hometown that I would have not met any other way!

At last I have found a site with class and taste and with the kind of members that are a cut above the rest what a relief !!!!!!! Thanks for having the foresight to know there are people who need this sort of service and appreciate it.

After a few absurd messages from some clearly diluted individuals.. I actually met the woman I’m now marrying on the May this year. This site was perfect for us.. i highly recommend it. So thanks.. for finding me my wife

It’s great dating site. i’ve found there my present wife. I like this site because girls there are real and there’s no difference there between girls’ photos and videos . Good luck and i hope you’ll find your love guys on this site!

Horrible site. Old accounts of people who are no longer there. They also make it almost impossible to cancel your account, and when you think it is canceled you get suckered into another payment. Worst dating site with the worst customer service. I do not recommend this site.

They constantly sent me profiles that were outside of the parameters I set. That is, they sent profiles that were older and younger than my age ranges; profiles that lived further than my distance parameter; profiles that were not at all in line with the physical traits I was interested in. A total waste of time and money.

I have had my account deleted twice. There seems too be too much power given too women on the site. Women can be rude, man hating, abusive but if they block you after so many blocks a account is deleted. Not happy at all as it’s biased and gives women too much power in already woman’s world. I will never use that site again!

Too many fake accounts. when i’m on other dating apps, i match with real people and eventually meet real people. on VictoriaHearts, i only find fake accounts and the real people seem to be inactive. almost everyone i’ve spoken to in the past 6 months on VictoriaHearts either been a fake account or someone undesirable. this app/website is unacceptable is every way and a complete waste of time. i reported similar info to the creators of the app/website itself and they never even responded back.

This is pretty much a scam site. No one on it is worth meeting. All gold diggers and catfish. Pathetic.

I just began using victoriahearts because it was rated the #1 dating site. All I get is add on notifications (after I paid for several months of a subscription) stating if I purchase their add ones I can be more visible. How horribly unattractive and unprofessional a statement such as that can be made. If this continues to occur I will be cancelling my subscription.